Trouble Reading or Starting Threads in Discussions

We have seen issues where you are unable to read all of the posts in discussions or you are unable to start a new thread. This is caused when someone copies and pastes their response into a post, and without realizing it, includes some erroneous code. It can be hard to track down the code since it is invisible when you view the post (without switching to the HTML code view). The good news is that there is an easy solution. These posts only cause a problem in Reading view. If you switch to Grid view, you will still be able to read all of the posts and start new threads. To switch to grid view:

  1. Click on Discussions.
  2. Find the settings Settings menu on the far right under the My Tools menu.
  3. Change the Default View to Grid View.
  4. Click Save.

Here’s a screenshot:

gridview

Posted in Announcements, Springboard, Students, Tips, v10.6 | Tagged , | Comments Off on Trouble Reading or Starting Threads in Discussions

How to Replace a Content File in Springboard

There is an easy tool that let’s you replace a file in Springboard. This is useful because this will retain all the restrictions and settings you had for the original file.

One helpful way to use this is to replace your Syllabus every semester.

How to Replace a Content File in Springboard

  1. Log into your Springboard course and navigate to the Content page.
  2. Next to the file you want to replace, click the drop down arrow and choose Change File.change file 1
  3. Click on Upload.
    change file 2
  4. Locate the file on your computer that you want to upload.
  5.  You will see the file uploaded to Springboard. If it’s a major edit and you want students to know that you updated the file, click the check box that says “Notify students that the content has changed.
    change file 3
  6. When you are finished, click Update.
Posted in Announcements | Comments Off on How to Replace a Content File in Springboard

How to find the link to your WebEx personal room

Your WebEx personal room is a quick way for anyone to meet you in WebEx. Unlike scheduled meetings, the URL is always the same. Because of this, you can give someone the link to your personal room and it will always connect them to the right place. Because of this, it is an excellent option to use for office hours or to quickly meet with a student.

You can copy and paste this link into your email signature, add it to a widget in your Springboard classroom, or share it anywhere else for easy access.

How to Find the Link to your WebEx Personal Room

  1. Log in to the WebEx. You can do this at: uakron.webex.com.
  2. If it doesn’t automatically log you in, click Log In on the right.
  3. On the yellow navigation bar, click on My WebEx.
  4. Below your name and the Start Meeting button, click on More Ways to Join.
  5. The URL for your personal room is under the heading (Your Name)’s Personal Room. ""
Posted in Software, Tips, WebEx | Tagged | Comments Off on How to find the link to your WebEx personal room

Springboard 10.6 FAQs for Instructors

Now that we have upgraded Springboard, there are some frequently asked questions that have been popping up.

  1. How can I view my course as a student?
  2. How can I change the courses that display in my favorites?
  3. How can I set the classic homepage as my default?
  4. How can I get the course setup checklist back if I deleted it?  (response coming soon)
Posted in Springboard, v10.6 | Tagged , , | Comments Off on Springboard 10.6 FAQs for Instructors

How to Change Your Default Homepage

With the upgrade to version 10.6, you can now choose between the Personal Dashboard and the Classic Homepage.  The good news is that you can also choose which one you would like to set as your default. You can always switch to the other view as needed.  To set your preferred homepage, do the following:

  1. Click the Settings option above your profile on the Personal Dashboard.

    Settings for Homepage

    Settings for Homepage

  2. Select either Classic Homepage or Personal Dashboard from the Default Homepage menu.
Default homepage menu

Default homepage menu

Posted in Announcements, Springboard, v10.6 | Tagged , | Comments Off on How to Change Your Default Homepage

How to Favorite a Course (Springboard 10.6 FAQ)

The new Personal Dashboard in Springboard 10.6 lists your courses in 2 views. The visual course listing at the top of your screen enables you to quickly and easily open the main courses you are currently using. The rest of your courses will be linked below this in a searchable list. To move courses into or out of your visual course listing, you will need to select the courses that you want to Favorite. In the example shown below, Zippy has Favorited two courses.

How to Favorite a Course

How to Favorite a Course

Posted in Announcements, Springboard, Students, Tips, v10.6 | Tagged , | Comments Off on How to Favorite a Course (Springboard 10.6 FAQ)

Springboard 10.6 FAQ Role Change

By default, the role change widget is not on the homepage of your course in version 10.6. To view your course as a student, you can find the role change under your personal menu in the upper right corner of the minibar. This role change will default to the last role you selected. You may need to click the Change link to open a list of menu options. The good news about this change is that it will save you clicks since you can now get to the role change from any tab in your course (versus switching to the homepage first and finding the widget).  Here is a screen shot that shows where to find the role change menu:

Role Change Menu

Role Change Menu

Posted in Announcements, Springboard, Tips, v10.6 | Tagged , | Comments Off on Springboard 10.6 FAQ Role Change

Personal Dashboard – Instructor Overview

Here’s a brief video that explains how the new Personal Dashboard works for instructors. You can see how to:

  • modify the courses in your Favorites,
  • change your course image, and
  • switch between the Classic homepage and the Personal Dashboard.

Posted in Announcements, Springboard, Tips | Tagged , , | Comments Off on Personal Dashboard – Instructor Overview

Springboard Upgrade on July 25th

Springboard will be updated to the latest version, v.10.6, on Monday, July 25, beginning at 12:15 a.m. Springboard will be unavailable for 8 to 10 hours while it is being upgraded.

Springboard is changing.

Version 10.6 brings a new design and a number of new features to Springboard, including:

  • Many improvements to the appearance and navigation to improve the user experience on a wide variety of mobile devices (ALL users)
  • New personal landing page (ALL users)
  • Startup checklist that will greatly reduce the number of clicks you need to get your course ready each semester (faculty)
  • Improvements to discussion grading with rubrics (faculty)
  • Changes to tool names for the Dropbox, News, and Pager (ALL users)
  • Numerous improvements to the Groups tool (faculty)
  • New mobile app for students (Pulse) that will help you monitor workload (students)
  • The ability to subscribe to a course calendar on your mobile devices (ALL users)
  • Preview of the new Awards tool (ALL users)

To learn more about the upgrade and to download short handouts for faculty and students, visit the Springboard 10.6 Upgrade website.

Training for faculty is available to use the new features and to continue building your Springboard skills. To sign up for training, visit the ITL website. 

View the IT Status page or follow ITS on Twitter for updates.

Posted in Announcements | Comments Off on Springboard Upgrade on July 25th

Panopto 5.0

The University of Akron’s Panopto server has been upgraded to version 5.0. New versions of the Windows and Macintosh Panopto Recorders are available for download.

The new recorders incorporate additional features and have a refreshed look. The Windows Panopto Recorder now has the ability to capture system audio, such as video playing in a web browser. The Macintosh Panopto Recorder can now capture multiple cameras.

Webcasting functionality has also been greatly improved. You can read more about the new features in Panopto 5.0 on Panopto’s blog: Panopto blog about what’s new in version 5.0

Updating to the new Panopto Recorder is highly recommended and only takes a few minutes.

Download Windows Recorder

Download Macintosh Recorder

 

Posted in Announcements | Comments Off on Panopto 5.0