How to customize and use the notifications in Brightspace

Brightspace’s  notification tool allows users to receive instant notifications about course events, such as announcements, grades, discussion messages, and approaching end dates on quizzes. The tool also allows for a user to subscribe to summaries of course activities, received through email and/or SMS (text messages on your cell phone). The documentation below demonstrates the process of changing notification settings.

Access the Notification Tool

  • In the upper right hand corner click on your name to open the user drop down menu.
  • Click the Notifications link. This will open the notifications tool.

Contact Methods

  • Brightspace by default will use the system email you used to log into the system. If you want your notifications to be sent to a different email address click the Change your email settings link and enter a custom email.
  • If you wish to receive notification updates via your mobile phone, click the Register your mobile link.

Register Your Mobile

  • In the Register Your Mobile window answer the three required fields and click save.

  • Once you click save a confirmation code will be sent to your mobile device. (It may take a couple of minutes to receive it)
  • Enter the 4 digit code sent to your mobile device in the Confirmation Code field, then click Confirm.

Summary of Activity

  • Under the How Often drop down menu you have the option to select Never or Daily.

  • If you chose daily, select a time you wish to receive the email summary of activities.

Instant Notifications

  • Choose how you wish to receive updates, as well as what activities you would like to be updated on. Simply check off the boxes in the respective columns.

Exclude Some Courses

  • If you don’t want notifications from particular course(s) click the Manage my Course exclusion link.

  • Remove a course by clicking the X next to the course title.
  • Close the window when finished.

  • When you are satisfied with your notification settings, click Save at the bottom of the page.

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Keep Calm and Carry On

As you may have read in the UA digest, we will be upgrading Springboard and migrating to a cloud-hosted environment this summer.

What does this mean for you?

  1. Existing Springboard courses will be migrated to the new environment. We will post a timeline for this very soon.
  2. Your courses will continue to function as they do now.
  3. You will have new functionality available to you. We will announce training and course tune-up opportunities (open labs and walk-in support) by mid-July.
  4. With new fonts, layouts, and a fresh colour palette, the site will look very different. The Brightspace software has been rebuilt using responsive  design so it will adapt to different screen sizes to provide an improved user experience on computers, tablets and smartphones.
  5. Even though it looks different; in most cases, the steps you have been using will continue to work.  Once you get past the new look, you should find that your steps look very familiar. In some cases, you should find that you have fewer steps to get things done.
  6. After we complete the migration; the vendor (D2L) will provide support to all faculty, staff and students. This will be available 24 hours per day via phone, email, and chat.  We will announce this once after the migration is complete.
  7. If you are excited to get started and you are willing to be patient as we learn about the new system, we do have access to a trial site. Simply send an email to ‘‘ to request access to a Brightspace Sandbox.
  8. On a side note, the Brightspace Community sent an email to current members indicating that they are updating their site and you may need to download information. Please ignore this message if you received it. The Brightspace Community migration does not impact anyone at The University of Akron. There are no plans to delete anything from Springboard.
  9. As it becomes available, we will post announcements, timelines, FAQs, documentation and more to the upgrade website:

Thank you for continuing to use Springboard. We appreciate everything you do to support teaching and learning. We look forward to working with you to make the transition to Brightspace!

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Panopto server will be offline for update on Monday, June 5th between 6AM and 9AM

The Panopto server will be offline for an update on Monday, June 5th between 6AM and 9AM. Recordings can still be created and uploaded when the server is back online. Recordings will not be viewable during the time of the update.

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Springboard Training Sessions Available

University Libraries will host a series of Springboard training sessions over the next two weeks. If you’re a new faculty member and would like to learn about Springboard, please register for a training session. Here is the schedule:

  • Springboard Introduction for Faculty — Thursday, May 18, from 1 to 3 p.m. in Bierce 154.
  • Springboard Intermediate Training for Faculty — Monday, May 22, from noon to 2 p.m. in Bierce 154.
  • Springboard Advanced Training for Faculty – Tuesday, May 23, from 10:00 am to 12 noon in Bierce 154.

To see other training opportunities and to register to attend, please visit the Training Seminars website.

If you have any questions, please contact Steve Kaufman at

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Last Change to Backup any 2013 Courses

As a reminder, we will begin DELETING ALL 2013 courses on May 14th. Once those courses are deleted, there is no way to recover them.

Currently, all 2013 courses have been TEMPORARILY archived. If you need to make a backup of a 2013 course, we will need to know the exact course number. Please keep in mind that there are almost 100,000 courses in Springboard and the course number is the only way we can find your course. You can check MyAkron if you need to lookup the course number for any courses you taught in 2013. Please send any requests to ‘‘.

For additional information, please review this announcement:

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DDS Workshop Summer 2017 – New and Improved

Once again we will be hosting our two-week summer workshop – Designing and Developing your Online Course. We have made some changes and improvements, so check out the details below. Because we are making changes to reflect the new features coming in Springboard, we do not yet have the daily schedule, but we will post it as soon as we can.

Designing and Developing Your Online Course: A Hands-On Workshop

  • Meets: Monday-Friday from 9:30 AM – 3:30 PM
  • Starts: Monday, June 19th
  • Ends: Friday, June 30th
  • Location: Bierce 154

This workshop will teach you how to develop a fully online or hybrid course. This workshop includes hands-on experience and covers all of the steps in designing and developing your course. Design and Development Services (DDS) staff will lead hands-on instructional sessions on how to complete each of the tasks and then you will have time to work in small groups with a designer to practice and implement these new skills.

If you were familiar with the previous incarnation of the “DDS 40 Hour Workshop”, you will be excited to know we’ve made some updates. We will be teaching you how to use all the newest features of Springboard and revising the session order  to better reflect the course development process. We have also reduced the overall time by 10 hours to make attendance a little more manageable with your other responsibilities. The most exciting update is that we have added the official QM training to this workshop so you will graduate with a QM Applying the QM Rubric (APPQMR) certificate, in addition to your workshop completion certificate. 

Pre-reqs: You should be comfortable using the basic features of Springboard. You should come prepared with your existing syllabus for the course you plan to develop.

Register here:

If you have questions, email Steve Kaufman at

Posted in Announcements, Best Practices for Teaching Online, Diving Deeper, Online Learning, Quality Matters, Springboard, Technology Solutions, Technology Training | Tagged | Comments Off on DDS Workshop Summer 2017 – New and Improved

Announcing Tools for Retention Series

*Updated 3/29/2017

Are you a Springboard power user? Have you completed the DDS Workshop and now you are wondering what’s next? DDS is excited to announce a new series for advanced users. These sessions will be presented in a hands-on format. Each session will focus on specific tools and strategies you can use to support student success. You will leave these sessions with step-by-step guides and relevant research that support the strategy.

These sessions include:

  • Tuesday, April 11, 2017, 9:00 am – 11:00 am Release Conditions and Intelligent Agents
  • Thursday, April 13, 2017, 9:30 am – 11:30 am The Pulse App & Advanced Springboard Options
  • Tuesday, April 18, 2017, 1:00 pm – 3:00 pm Using H5P to Create Interactive Content
  • Tuesday, April 25, 2017, 2:00 pm – 4:00 pm Creating An Accessible Course
  • Thursday, April 27, 2017, 12:30 pm – 2:30 pm Open Education Resources – Creating Engagement and Decreasing Costs to Students

Ready to register?  Sign up here:

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Hopefully you are aware that there is a task force evaluating learning management systems (LMS).  We have been asked some great questions.  Here are some of those, with responses:

  1. Why are we looking at new technology when the university needs to save money right now?
    • It is essential for the university to reevaluate our LMS vendor and infrastructure at this time for several important reasons.
    • The hardware that is being used to host our current version of Springboard is over 10 years old and needs to be replaced to make sure our LMS is reliable. All of the vendors being considered would host the LMS in the cloud. This will eliminate the need to maintain and replace this expensive equipment. The vendors will be expected to provide a more reliable and secure service.  
    • Our year-to-year contract with our current vendor comes with annual price increases. We are exploring 3 or 5-year agreements that will hold costs stable for a longer period of time.
    • The computer center is understaffed. A cloud-hosting model will shift support of the LMS servers to the vendor and lighten the workload in the computer center. This allows ITS to improve service to other parts of campus.
  2. Is there a chance we can keep the current LMS we have?
    • Yes.  Springboard is actually a version of Brightspace by D2L. D2L responded to our RFP and is one option being evaluated.
    • Please note that D2L will be demonstrating the most current version of their product. For context, UA is currently running version 10.6.3. D2L’s released version is 10.6.10 and they are already previewing version 10.6.11 to be released in March.
    • If you want to keep Springboard with the added benefits of the new contract discussed in other FAQs, make sure you come to the demos and provide your valuable insight and feedback to the committee.
  3. Is this just about money?
    • No. Every time we survey users, especially students, we get responses that Springboard is out of date. We do not have the staff to install regular, monthly updates. In some cases, we know that the vendor has released the features that students want and expect.
    • It is also about reliability. We have more than 100,000 courses in Springboard at any given time. A cloud-hosted solution will be in a more protected environment than our comparatively small institution is able to provide.
  4. Are the benefits of an LMS transition greater than the costs?
    • We recognize that there will be a cost to the university community if we choose to transition to a different LMS. We clearly stated in our RFP that we expect the vendor to provide transition services including course migration and end user support.
  5. Will my courses transfer? Will I lose all my hard work? How will the vendors help us do all the work of transferring over our courses?
    • You will not lose all of your hard work. All of the vendors that are being evaluated offer transfer services. If you have specific things you want to make sure happen in the transfer, please attend the demos to learn more.
  6. If the University wants to offer online courses, shouldn’t we invest in the hardware?
    • It is no longer the norm to host your own learning management system. There is no way any individual university could offer the kind of security and redundancy that a large data center such as Amazon Web Services can offer.
  7. When are the demos?
    • March 6th, 7th, and 8th.
  8. Do you really care about the student opinion?
    • Yes! There is a student on the Task Force. But we need to hear from more students. Please attend a demo if you can. If you cannot, please request access to sandbox accounts. This is a teaching and learning tool. Therefore, we need to know if students find the tools user-friendly.
  9. When will we make the transition?
    • We are working towards a timeline that would involve a resolution to the Faculty Senate in time for its April meeting.
    • Pending Faculty Senate approval, we will seek approval from the Board of Trustees in June.
    • Pending approval from the BOT, we will work with faculty to transition in summer or fall of 2017.
  10. What if I can’t attend the demos?
    • We are in the process of securing sandbox accounts from all three vendors. To request a sandbox account, send a message to ‘’ We encourage you to login to all of the systems and then send us your feedback.
  11. What are the plans to support the transition and to support the new system?
    • We will need to determine which product the faculty recommend before we can share more details about this.
    • We will work with the faculty committee to devise a transition plan.
    • The Task Force will not underestimate the amount of work and effort that this transition requires. If you have suggestions or specific needs that we are not meeting, please contact someone on the committee so we can devise a plan to assist you.
  12. Why should I attend the demos?
    • Your attendance will allow you to evaluate all the options available to you so you can provide guidance to the LMS Task Force. While the Task Force includes many practicing faculty members, the feedback from the whole University community is essential to the success of this recommendation.
  13. Why should I attend a demo for Brightspace?  Isn’t this what we already have?
    • Our version of Springboard is 7 versions behind. The current version looks very different than what we are currently using today.
  14. Will previous semesters of classes be transferred?
    • We will work with the faculty committee to devise a plan and communicate it widely. If you have questions or concerns, please be sure to contact a faculty member on the committee.  Please watch for Global news items in Springboard, email digest, and this blog for additional details as we have them.
  15. If a different vendor is chosen, will it still integrate with Panopto, WebEx, Respondus, and publisher integrations?
    • Yes. All major LMS vendors support a protocol called Learning Tools Interoperability (LTI).  
    • All of the integrations we have in place work through an LTI integration.
  16. What are our priorities in choosing a new system?
    • First and foremost, the feedback from the university community regarding the effectiveness of the teaching and learning tools is the most important consideration. 
    • We encourage you to attend demos, request a sandbox account on the systems being evaluated and to share your feedback.
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LMS Vendor Demo Schedule Announced – Everyone is Invited!

The Task Force evaluating our learning management system (LMS) needs your feedback.

We have created a survey to help us know what you want to see the vendors present.  The survey will be available until February 27th, 2017 at 8 am EST.

Take the survey here.

Please plan to attend the vendor demonstrations and share your feedback. You can attend in person or by WebEx video conference.  You can attend in person or by WebEx video conference. To attend via WebEx, you can connect to this link on the day of the presentations:  The WebEx meeting password is ‘zippy1234’.


Here is the schedule:

Time Format Blackboard Learn Canvas by Instructure Brightspace by D2L (Springboard)
9:00 am – 10:30 am
Scripted demo
Student Union Theatre
Student Union Theatre
Student Union Theatre
10:45 am – 2:15 pm
Open Lab
Bierce 154
Bierce 154
Bierce 154
2:30 pm – 4:00 pm
Scripted demo
Polsky 402
Schrank South 145
Buckingham 201
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How to View a Quiz or Exam Submission

Instructors have the option of allowing students to see a variety of different things once a quiz or exam has been submitted. The most common view that instructors allow is the final quiz or exam score. However, some instructors can also show the following:

• Only show questions that students answered correctly
• Only show questions that students answered incorrectly
• Show students all questions
• Show students all questions with the correct answer indicated

You will have to check with your instructor to see what specifically they are allowing students to see in their course.

To view your submission once you’ve submitted it, follow these steps:

1. Go to the Assessments tab, and choose Quizzes and Exams

2. Find your Quiz or Exam in the list and click on the dropdown menu next to that Quiz or Exam. Click on Submissions.

NOTE: You will be able to see how many attempts are allowed for each quiz or exam. Typically, instructors will only allow one attempt.

3. Click on the attempt you wish to view. Note: You may only be able to see your score depending on what the instructor has allowed. Some submissions can only be viewed for a certain amount of time, or they may require Respondus LockDown Browser in order to view them. If this is the case, just click on the Launch LockDown Browser button and this will take you to a browser that will allow you to review your submission.

4. Review your submission. A green check mark indicates a correct answer. A red X indicates an incorrect answer. A blue arrow will point to the correct answer if you answered incorrectly. Again, you will only see the correct answer if the instructor has allowed for this. When you’re finished, click the blue Done button in the bottom left.

That’s it! If you have any questions regarding viewing your submissions, please contact your instructor.

If you would like to keep a physical copy handy, here is a printable guide:How to View a Quiz or Exam Submission


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