DDS Workshop Summer 2017 – New and Improved

Once again we will be hosting our two-week summer workshop – Designing and Developing your Online Course. We have made some changes and improvements, so check out the details below. Because we are making changes to reflect the new features coming in Springboard, we do not yet have the daily schedule, but we will post it as soon as we can.

Designing and Developing Your Online Course: A Hands-On Workshop

  • Meets: Monday-Friday from 9:30 AM – 3:30 PM
  • Starts: Monday, June 19th
  • Ends: Friday, June 30th
  • Location: Bierce 274

This workshop will teach you how to develop a fully online or hybrid course. This workshop includes hands-on experience and covers all of the steps in designing and developing your course. Design and Development Services (DDS) staff will lead hands-on instructional sessions on how to complete each of the tasks and then you will have time to work in small groups with a designer to practice and implement these new skills.

If you were familiar with the previous incarnation of the “DDS 40 Hour Workshop”, you will be excited to know we’ve made some updates. We will be teaching you how to use all the newest features of Springboard and revising the session order  to better reflect the course development process. We have also reduced the overall time by 10 hours to make attendance a little more manageable with your other responsibilities. The most exciting update is that we have added the official QM training to this workshop so you will graduate with a QM Applying the QM Rubric (APPQMR) certificate, in addition to your workshop completion certificate. 

Pre-reqs: You should be comfortable using the basic features of Springboard. You should come prepared with your existing syllabus for the course you plan to develop.

Register here:

If you have questions, email Steve Kaufman at

Posted in Announcements, Best Practices for Teaching Online, Diving Deeper, Online Learning, Quality Matters, Springboard, Technology Solutions, Technology Training | Tagged | Comments Off on DDS Workshop Summer 2017 – New and Improved

Announcing Tools for Retention Series

*Updated 3/29/2017

Are you a Springboard power user? Have you completed the DDS Workshop and now you are wondering what’s next? DDS is excited to announce a new series for advanced users. These sessions will be presented in a hands-on format. Each session will focus on specific tools and strategies you can use to support student success. You will leave these sessions with step-by-step guides and relevant research that support the strategy.

These sessions include:

  • Tuesday, April 11, 2017, 9:00 am – 11:00 am Release Conditions and Intelligent Agents
  • Thursday, April 13, 2017, 9:30 am – 11:30 am The Pulse App & Advanced Springboard Options
  • Tuesday, April 18, 2017, 1:00 pm – 3:00 pm Using H5P to Create Interactive Content
  • Tuesday, April 25, 2017, 2:00 pm – 4:00 pm Creating An Accessible Course
  • Thursday, April 27, 2017, 12:30 pm – 2:30 pm Open Education Resources – Creating Engagement and Decreasing Costs to Students

Ready to register?  Sign up here:

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Hopefully you are aware that there is a task force evaluating learning management systems (LMS).  We have been asked some great questions.  Here are some of those, with responses:

  1. Why are we looking at new technology when the university needs to save money right now?
    • It is essential for the university to reevaluate our LMS vendor and infrastructure at this time for several important reasons.
    • The hardware that is being used to host our current version of Springboard is over 10 years old and needs to be replaced to make sure our LMS is reliable. All of the vendors being considered would host the LMS in the cloud. This will eliminate the need to maintain and replace this expensive equipment. The vendors will be expected to provide a more reliable and secure service.  
    • Our year-to-year contract with our current vendor comes with annual price increases. We are exploring 3 or 5-year agreements that will hold costs stable for a longer period of time.
    • The computer center is understaffed. A cloud-hosting model will shift support of the LMS servers to the vendor and lighten the workload in the computer center. This allows ITS to improve service to other parts of campus.
  2. Is there a chance we can keep the current LMS we have?
    • Yes.  Springboard is actually a version of Brightspace by D2L. D2L responded to our RFP and is one option being evaluated.
    • Please note that D2L will be demonstrating the most current version of their product. For context, UA is currently running version 10.6.3. D2L’s released version is 10.6.10 and they are already previewing version 10.6.11 to be released in March.
    • If you want to keep Springboard with the added benefits of the new contract discussed in other FAQs, make sure you come to the demos and provide your valuable insight and feedback to the committee.
  3. Is this just about money?
    • No. Every time we survey users, especially students, we get responses that Springboard is out of date. We do not have the staff to install regular, monthly updates. In some cases, we know that the vendor has released the features that students want and expect.
    • It is also about reliability. We have more than 100,000 courses in Springboard at any given time. A cloud-hosted solution will be in a more protected environment than our comparatively small institution is able to provide.
  4. Are the benefits of an LMS transition greater than the costs?
    • We recognize that there will be a cost to the university community if we choose to transition to a different LMS. We clearly stated in our RFP that we expect the vendor to provide transition services including course migration and end user support.
  5. Will my courses transfer? Will I lose all my hard work? How will the vendors help us do all the work of transferring over our courses?
    • You will not lose all of your hard work. All of the vendors that are being evaluated offer transfer services. If you have specific things you want to make sure happen in the transfer, please attend the demos to learn more.
  6. If the University wants to offer online courses, shouldn’t we invest in the hardware?
    • It is no longer the norm to host your own learning management system. There is no way any individual university could offer the kind of security and redundancy that a large data center such as Amazon Web Services can offer.
  7. When are the demos?
    • March 6th, 7th, and 8th.
  8. Do you really care about the student opinion?
    • Yes! There is a student on the Task Force. But we need to hear from more students. Please attend a demo if you can. If you cannot, please request access to sandbox accounts. This is a teaching and learning tool. Therefore, we need to know if students find the tools user-friendly.
  9. When will we make the transition?
    • We are working towards a timeline that would involve a resolution to the Faculty Senate in time for its April meeting.
    • Pending Faculty Senate approval, we will seek approval from the Board of Trustees in June.
    • Pending approval from the BOT, we will work with faculty to transition in summer or fall of 2017.
  10. What if I can’t attend the demos?
    • We are in the process of securing sandbox accounts from all three vendors. To request a sandbox account, send a message to ‘’ We encourage you to login to all of the systems and then send us your feedback.
  11. What are the plans to support the transition and to support the new system?
    • We will need to determine which product the faculty recommend before we can share more details about this.
    • We will work with the faculty committee to devise a transition plan.
    • The Task Force will not underestimate the amount of work and effort that this transition requires. If you have suggestions or specific needs that we are not meeting, please contact someone on the committee so we can devise a plan to assist you.
  12. Why should I attend the demos?
    • Your attendance will allow you to evaluate all the options available to you so you can provide guidance to the LMS Task Force. While the Task Force includes many practicing faculty members, the feedback from the whole University community is essential to the success of this recommendation.
  13. Why should I attend a demo for Brightspace?  Isn’t this what we already have?
    • Our version of Springboard is 7 versions behind. The current version looks very different than what we are currently using today.
  14. Will previous semesters of classes be transferred?
    • We will work with the faculty committee to devise a plan and communicate it widely. If you have questions or concerns, please be sure to contact a faculty member on the committee.  Please watch for Global news items in Springboard, email digest, and this blog for additional details as we have them.
  15. If a different vendor is chosen, will it still integrate with Panopto, WebEx, Respondus, and publisher integrations?
    • Yes. All major LMS vendors support a protocol called Learning Tools Interoperability (LTI).  
    • All of the integrations we have in place work through an LTI integration.
  16. What are our priorities in choosing a new system?
    • First and foremost, the feedback from the university community regarding the effectiveness of the teaching and learning tools is the most important consideration. 
    • We encourage you to attend demos, request a sandbox account on the systems being evaluated and to share your feedback.
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LMS Vendor Demo Schedule Announced – Everyone is Invited!

The Task Force evaluating our learning management system (LMS) needs your feedback.

We have created a survey to help us know what you want to see the vendors present.  The survey will be available until February 27th, 2017 at 8 am EST.

Take the survey here.

Please plan to attend the vendor demonstrations and share your feedback. You can attend in person or by WebEx video conference.  You can attend in person or by WebEx video conference. To attend via WebEx, you can connect to this link on the day of the presentations:  The WebEx meeting password is ‘zippy1234’.


Here is the schedule:

Time Format Blackboard Learn Canvas by Instructure Brightspace by D2L (Springboard)
9:00 am – 10:30 am
Scripted demo
Student Union Theatre
Student Union Theatre
Student Union Theatre
10:45 am – 2:15 pm
Open Lab
Bierce 154
Bierce 154
Bierce 154
2:30 pm – 4:00 pm
Scripted demo
Polsky 402
Schrank South 145
Buckingham 201
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How to View a Quiz or Exam Submission

Instructors have the option of allowing students to see a variety of different things once a quiz or exam has been submitted. The most common view that instructors allow is the final quiz or exam score. However, some instructors can also show the following:

• Only show questions that students answered correctly
• Only show questions that students answered incorrectly
• Show students all questions
• Show students all questions with the correct answer indicated

You will have to check with your instructor to see what specifically they are allowing students to see in their course.

To view your submission once you’ve submitted it, follow these steps:

1. Go to the Assessments tab, and choose Quizzes and Exams

2. Find your Quiz or Exam in the list and click on the dropdown menu next to that Quiz or Exam. Click on Submissions.

NOTE: You will be able to see how many attempts are allowed for each quiz or exam. Typically, instructors will only allow one attempt.

3. Click on the attempt you wish to view. Note: You may only be able to see your score depending on what the instructor has allowed. Some submissions can only be viewed for a certain amount of time, or they may require Respondus LockDown Browser in order to view them. If this is the case, just click on the Launch LockDown Browser button and this will take you to a browser that will allow you to review your submission.

4. Review your submission. A green check mark indicates a correct answer. A red X indicates an incorrect answer. A blue arrow will point to the correct answer if you answered incorrectly. Again, you will only see the correct answer if the instructor has allowed for this. When you’re finished, click the blue Done button in the bottom left.

That’s it! If you have any questions regarding viewing your submissions, please contact your instructor.

If you would like to keep a physical copy handy, here is a printable guide:How to View a Quiz or Exam Submission


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LMS Task Force Formed

Springboard was selected as our Learning Management System (LMS) ten years ago, and our current contract for Springboard expires in September 2017. For this reason, we must either select a new system or we must upgrade to the new version of Springboard. We expect significant improvements in architecture, delivery approaches, and functionality.

University Libraries and Information Technology Services, in partnership with the Chair of Faculty Senate and the Co-Chairs of Computing & Communications Technologies Committee  (CCTC), created a Task Force to help select our LMS. We are currently reviewing vendor proposals and seeking input from faculty and students. Please save the date(s) and watch Email Digest for an invitation to vendor demos on March 6th, 7th, and 8th.

The members of the Task Force are:

  • Barrett, Linda (BCAS, UC IT, GEAC, Faculty Research, Faculty Senate)
  • Bean, Janet (BCAS, GEAC, Faculty Senate)
  • Braga Alves, Marcus (CBA, Faculty Research, Faculty Senate)
  • Cerrone, Katie (CAST, Part-time Faculty Committee)
  • deChambeau, Aimée (Library, UC IT)
  • Eckert, Kurt (ITS)
  • Kraft, Kris: Co-Chair (CHP, URC, Athletics Committee, UC)
  • Kreider, Eric (Web Team)
  • Lampner, Wendy (DDS & DLRC)
  • Ovwigho, Godfrey (ITS, UC IT)
  • Myers, Mary: Co-Chair (BCAS & CCTC)
  • Quinn, Dane (Engineering, Faculty Research, Faculty Senate)
  • Shrestha, Ritesh (Student, UC IT)
  • Tudor, Jarrod (Wayne, UC Institutional Advancement)
  • Zipp, John (BCAS, Faculty Rights & Responsibilities, GEAC)

The Task Force’s goal is to have a resolution to Faculty Senate for the April 6th meeting with the intent to implement the LMS prior to Fall, 2017.

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Time to Delete 2013 Courses

In keeping with our current practice of maintaining 3 years of courses in Springboard, we will soon begin deleting 2013 courses from Springboard. Instructors sometimes report that their list of courses has grown too long. In those cases, we can manually unenroll the instructor from older courses, but this is a cumbersome process. Certain tools in Springboard pull information from all of your courses (whether you see it or not), which in turn slows down the system and negatively affects your experience. For these reasons, it is time to begin deleting old courses from Springboard. This will help to keep the system running smoothly and efficiently and to reduce the amount of clutter on your Springboard homepage.

We are going to approach this in 3 steps:

  1. We will identify and label the 2013 courses that will be deleted. This will give you an opportunity to make your own backup of these courses.
  2. We will archive the 2013 courses for 60 days.
  3. We will delete the 2013 courses.
Date Action
2/14/2017 Label 2013 semesters to be deleted
3/14/2017 Archive all 2013 courses
5/14/2017 Delete all 2013 courses

Step 1: What happens when a course is labeled?

When a course is labeled, no other changes to it will be made. This will provide an opportunity for you to make your own backup of any courses that you would like to keep.

How will I know a course has been identified?

On your Springboard homepage, look for semester headings that include the note “TO BE DELETED” – any courses located under those semester headings will be affected.

Step 2: What happens when a course is archived?

When a course is archived, the course will no longer appear on your Springboard homepage. All student submissions and data will no longer be available. During this 60-day time period, a copy of the archived course can be made available in a zip file format. The zip file will contain all of the course structure, layout, and materials. You will need to request a copy of the archived course using a Footprints ticket.

Step 3: What happens when a course is deleted?

When a course is deleted, the course is completely removed from the system with no method for retrieving it. This includes all course materials, files, and student data.

What courses will be affected?

It has been our practice to maintain all course materials and student data for 3 years. Therefore, all 2013 courses will be deleted. On your Springboard homepage, look for semester headings that include the note “TO BE DELETED” – all courses located under those semester headings will be affected.

I have several courses that are listed as Ongoing. Will those be affected?

No. Courses in the 0001_Ongoing semester heading will not be affected.

Will removing old courses affect my current course materials?

In cases where a course is offered on a regular basis by the same instructor, the instructor typically copies course materials from a previous semester to the current semester. Since the materials have been copied, removing the source course will not affect the current materials.

How can I make a copy of my course structure and materials?

To make a copy of your course, you can export the course to a ZIP file. Please note that this will not include any student data or submissions.

How do I make a copy of my students’ grades?

To make a copy of your gradebook, you can export grades to a CSV file.

Who can I contact for questions?

You can contact the IT Help Desk at, or by phone at 330.972.6888.

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Viewing Rubrics – Guide for Students

Rubrics are assessment guides that allow students to gain some insight into how their assignment will be graded. Often, rubrics will be incorporated into assignment submission folders or quiz results. However, if the rubrics are not incorporated there or if students want to go directly to the rubric, there is a different, more direct access point.

  1. To view a rubric directly, the student should open their Springboard course and open the “Assessments” drop-down menu.
  2. From this menu, students should select the “Rubrics” linkRubrics_01A
  3. From the “Rubrics” home screen, click the small arrow directly next to the rubric you would like to view (Note: DO NOT directly follow hyperlink for the rubric – this will direct you to information about the rubric properties, which is not particularly helpful for students.)
  4. From this drop-down menu, select “Preview”Rubrics_02B

From here, you can view the rubric added by the professor!


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Retrieve Quiz Questions from a Springboard Course using the Respondus Quiz Generator

This gallery contains 11 photos.

The Respondus Quiz Generator has the option to retrieve a quiz from a D2L Brightspace course.  This option allows you to edit questions, create random sections, or create a new quiz without random sections in the Respondus Quiz Generator. Note: this process … Continue reading

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Resolve to Learn Something New in 2017

Now would be a good time to start thinking about your 2017 resolutions. Will 2017 be the year that you finally understand how to use Intelligent Agents in Springboard? Or, will you start scheduling meetings in WebEx so you are not crossing campus through the ice & snow when it’s -8 degrees? We have a full range of training and professional development opportunities on the schedule for January including:

  • Springboard introduction for faculty, offered Jan. 9 from 2-4, will cover basic navigation, activating your course, adding a news item, adding content, setting up a basic grade book and adding an assignment folder.
  • Springboard intermediate training for faculty, offered Jan. 12 from 2-4, will include setting up a basic quiz, creating and managing discussions, modifying the navigation and homepage, and monitoring student progress.
  • WebEx Training for Faculty and Staff, offered Jan. 12 from 10-12. This hands-on training session will be mainly focused on how faculty can utilize the tool for teaching synchronously, however staff can use many of the same features to schedule virtual meetings.
  • Best Practices for Teaching Online (online: Jan 9 – Jan 18): During this course you will learn strategies for managing your time in an online course, strategies for building community, tips for hosting live sessions in WebEx, grading strategies, and tips for how to make teaching online enjoyable. You will also have access to video and step-by-step tutorials for all of the tools you will need to know how to use to teach online. This course has been designed to give you a mini experience as an online student in case you have never taken an online course yourself. It is packed full of advice from experienced UA faculty who have taught online and were willing to record their experiences. This is an online course hosted in Springboard.
  • Spring Course Tune-Ups, offered Jan. 11 from 9-1 and Jan. 19 from 12-4, will provide an opportunity to work one-on-one with an instructional designer or multimedia developer to tweak your course for spring. Design and Development Services will be there to assist you with many of the semester start-up tasks. We are requesting that faculty members register for this open lab so we know you’re coming. You are welcome to stay for as little or as long as you like during our scheduled hours.
  • Springboard Advanced Training for Faculty, offered Jan. 26 from 10-12, will cover advanced Springboard topics including release conditions, creating pages with embedded media, creating and using groups, intelligent agents, rubrics, checklists, the Manage Dates tool, and creating widgets.

To register for any of these sessions, please sign up here:

We will be announcing some new advanced topics training sessions soon. Keep an eye on the ITL calendar (linked above) for all the latest info.

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