LMS Vendor Demo Schedule Announced – Everyone is Invited!

The Task Force evaluating our learning management system (LMS) needs your feedback.

We have created a survey to help us know what you want to see the vendors present.  The survey will be available until February 27th, 2017 at 8 am EST.

Take the survey here.

Please plan to attend the vendor demonstrations and share your feedback. You can attend in person or by WebEx video conference. Information about attending by WebEx will be sent out closer to the demo date.

Here is the schedule:

Time Format Blackboard Learn Canvas by Instructure Brightspace by D2L (Springboard)
9:00 am – 10:30 am
Scripted demo
Student Union Theater
Student Union Theater
Student Union Theater
10:30 am – 2:30 pm
Open Lab
Bierce 154
Bierce 154
Bierce 154
2:30 pm – 4:00 pm
Scripted demo
Polsky 402
Shrank South 145
Buckingham 201
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How to View a Quiz or Exam Submission

Instructors have the option of allowing students to see a variety of different things once a quiz or exam has been submitted. The most common view that instructors allow is the final quiz or exam score. However, some instructors can also show the following:

• Only show questions that students answered correctly
• Only show questions that students answered incorrectly
• Show students all questions
• Show students all questions with the correct answer indicated

You will have to check with your instructor to see what specifically they are allowing students to see in their course.

To view your submission once you’ve submitted it, follow these steps:

1. Go to the Assessments tab, and choose Quizzes and Exams

2. Find your Quiz or Exam in the list and click on the dropdown menu next to that Quiz or Exam. Click on Submissions.

NOTE: You will be able to see how many attempts are allowed for each quiz or exam. Typically, instructors will only allow one attempt.

3. Click on the attempt you wish to view. Note: You may only be able to see your score depending on what the instructor has allowed. Some submissions can only be viewed for a certain amount of time, or they may require Respondus LockDown Browser in order to view them. If this is the case, just click on the Launch LockDown Browser button and this will take you to a browser that will allow you to review your submission.

4. Review your submission. A green check mark indicates a correct answer. A red X indicates an incorrect answer. A blue arrow will point to the correct answer if you answered incorrectly. Again, you will only see the correct answer if the instructor has allowed for this. When you’re finished, click the blue Done button in the bottom left.

That’s it! If you have any questions regarding viewing your submissions, please contact your instructor.

If you would like to keep a physical copy handy, here is a printable guide:How to View a Quiz or Exam Submission


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LMS Task Force Formed

Springboard was selected as our Learning Management System (LMS) ten years ago, and our current contract for Springboard expires in September 2017. For this reason, we must either select a new system or we must upgrade to the new version of Springboard. We expect significant improvements in architecture, delivery approaches, and functionality.

University Libraries and Information Technology Services, in partnership with the Chair of Faculty Senate and the Co-Chairs of Computing & Communications Technologies Committee  (CCTC), created a Task Force to help select our LMS. We are currently reviewing vendor proposals and seeking input from faculty and students. Please save the date(s) and watch Email Digest for an invitation to vendor demos on March 6th, 7th, and 8th.

The members of the Task Force are:

  • Barrett, Linda (BCAS, UC IT, GEAC, Faculty Research, Faculty Senate)
  • Bean, Janet (BCAS, GEAC, Faculty Senate)
  • Braga Alves, Marcus (CBA, Faculty Research, Faculty Senate)
  • Cerrone, Katie (CAST, Part-time Faculty Committee)
  • deChambeau, Aimée (Library, UC IT)
  • Eckert, Kurt (ITS)
  • Kraft, Kris: Co-Chair (CHP, URC, Athletics Committee, UC)
  • Kreider, Eric (Web Team)
  • Lampner, Wendy (DDS & DLRC)
  • Ovwigho, Godfrey (ITS, UC IT)
  • Myers, Mary: Co-Chair (BCAS & CCTC)
  • Quinn, Dane (Engineering, Faculty Research, Faculty Senate)
  • Shrestha, Ritesh (Student, UC IT)
  • Tudor, Jarrod (Wayne, UC Institutional Advancement)
  • Zipp, John (BCAS, Faculty Rights & Responsibilities, GEAC)

The Task Force’s goal is to have a resolution to Faculty Senate for the April 6th meeting with the intent to implement the LMS prior to Fall, 2017.

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Time to Delete 2013 Courses

In keeping with our current practice of maintaining 3 years of courses in Springboard, we will soon begin deleting 2013 courses from Springboard. Instructors sometimes report that their list of courses has grown too long. In those cases, we can manually unenroll the instructor from older courses, but this is a cumbersome process. Certain tools in Springboard pull information from all of your courses (whether you see it or not), which in turn slows down the system and negatively affects your experience. For these reasons, it is time to begin deleting old courses from Springboard. This will help to keep the system running smoothly and efficiently and to reduce the amount of clutter on your Springboard homepage.

We are going to approach this in 3 steps:

  1. We will identify and label the 2013 courses that will be deleted. This will give you an opportunity to make your own backup of these courses.
  2. We will archive the 2013 courses for 60 days.
  3. We will delete the 2013 courses.
Date Action
2/14/2017 Label 2013 semesters to be deleted
3/14/2017 Archive all 2013 courses
5/14/2017 Delete all 2013 courses

Step 1: What happens when a course is labeled?

When a course is labeled, no other changes to it will be made. This will provide an opportunity for you to make your own backup of any courses that you would like to keep.

How will I know a course has been identified?

On your Springboard homepage, look for semester headings that include the note “TO BE DELETED” – any courses located under those semester headings will be affected.

Step 2: What happens when a course is archived?

When a course is archived, the course will no longer appear on your Springboard homepage. All student submissions and data will no longer be available. During this 60-day time period, a copy of the archived course can be made available in a zip file format. The zip file will contain all of the course structure, layout, and materials. You will need to request a copy of the archived course using a Footprints ticket.

Step 3: What happens when a course is deleted?

When a course is deleted, the course is completely removed from the system with no method for retrieving it. This includes all course materials, files, and student data.

What courses will be affected?

It has been our practice to maintain all course materials and student data for 3 years. Therefore, all 2013 courses will be deleted. On your Springboard homepage, look for semester headings that include the note “TO BE DELETED” – all courses located under those semester headings will be affected.

I have several courses that are listed as Ongoing. Will those be affected?

No. Courses in the 0001_Ongoing semester heading will not be affected.

Will removing old courses affect my current course materials?

In cases where a course is offered on a regular basis by the same instructor, the instructor typically copies course materials from a previous semester to the current semester. Since the materials have been copied, removing the source course will not affect the current materials.

How can I make a copy of my course structure and materials?

To make a copy of your course, you can export the course to a ZIP file. Please note that this will not include any student data or submissions.

How do I make a copy of my students’ grades?

To make a copy of your gradebook, you can export grades to a CSV file.

Who can I contact for questions?

You can contact the IT Help Desk at support@uakron.edu, or by phone at 330.972.6888.

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Viewing Rubrics – Guide for Students

Rubrics are assessment guides that allow students to gain some insight into how their assignment will be graded. Often, rubrics will be incorporated into assignment submission folders or quiz results. However, if the rubrics are not incorporated there or if students want to go directly to the rubric, there is a different, more direct access point.

  1. To view a rubric directly, the student should open their Springboard course and open the “Assessments” drop-down menu.
  2. From this menu, students should select the “Rubrics” linkRubrics_01A
  3. From the “Rubrics” home screen, click the small arrow directly next to the rubric you would like to view (Note: DO NOT directly follow hyperlink for the rubric – this will direct you to information about the rubric properties, which is not particularly helpful for students.)
  4. From this drop-down menu, select “Preview”Rubrics_02B

From here, you can view the rubric added by the professor!


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Retrieve Quiz Questions from a Springboard Course using the Respondus Quiz Generator

This gallery contains 11 photos.

The Respondus Quiz Generator has the option to retrieve a quiz from a D2L Brightspace course.  This option allows you to edit questions, create random sections, or create a new quiz without random sections in the Respondus Quiz Generator. Note: this process … Continue reading

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Resolve to Learn Something New in 2017

Now would be a good time to start thinking about your 2017 resolutions. Will 2017 be the year that you finally understand how to use Intelligent Agents in Springboard? Or, will you start scheduling meetings in WebEx so you are not crossing campus through the ice & snow when it’s -8 degrees? We have a full range of training and professional development opportunities on the schedule for January including:

  • Springboard introduction for faculty, offered Jan. 9 from 2-4, will cover basic navigation, activating your course, adding a news item, adding content, setting up a basic grade book and adding an assignment folder.
  • Springboard intermediate training for faculty, offered Jan. 12 from 2-4, will include setting up a basic quiz, creating and managing discussions, modifying the navigation and homepage, and monitoring student progress.
  • WebEx Training for Faculty and Staff, offered Jan. 12 from 10-12. This hands-on training session will be mainly focused on how faculty can utilize the tool for teaching synchronously, however staff can use many of the same features to schedule virtual meetings.
  • Best Practices for Teaching Online (online: Jan 9 – Jan 18): During this course you will learn strategies for managing your time in an online course, strategies for building community, tips for hosting live sessions in WebEx, grading strategies, and tips for how to make teaching online enjoyable. You will also have access to video and step-by-step tutorials for all of the tools you will need to know how to use to teach online. This course has been designed to give you a mini experience as an online student in case you have never taken an online course yourself. It is packed full of advice from experienced UA faculty who have taught online and were willing to record their experiences. This is an online course hosted in Springboard.
  • Spring Course Tune-Ups, offered Jan. 11 from 9-1 and Jan. 19 from 12-4, will provide an opportunity to work one-on-one with an instructional designer or multimedia developer to tweak your course for spring. Design and Development Services will be there to assist you with many of the semester start-up tasks. We are requesting that faculty members register for this open lab so we know you’re coming. You are welcome to stay for as little or as long as you like during our scheduled hours.
  • Springboard Advanced Training for Faculty, offered Jan. 26 from 10-12, will cover advanced Springboard topics including release conditions, creating pages with embedded media, creating and using groups, intelligent agents, rubrics, checklists, the Manage Dates tool, and creating widgets.

To register for any of these sessions, please sign up here: https://share.uakron.edu/itl_seminars/index.php

We will be announcing some new advanced topics training sessions soon. Keep an eye on the ITL calendar (linked above) for all the latest info.

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Merging and Combining Courses – 101

As we wrap up one semester before heading out on a short break, now is great time to request your courses in Springboard for the next semester be merged or combined.

What does it mean to merge/combine courses?

If you are teaching multiple sections of the same class, it isn’t always efficient to maintain separate Springboard courses. Maybe you are teaching a “slash” course with undergrads and graduate students. You might have two sections of the same class. Or, you may even oversee multiple sections of a lab. In all of these instances, we can combine multiple Springboard course shells into a single course for you.

When courses are combined, adds/drops are still linked with Peoplesoft/My Akron. Springboard will even place students from sections into groups for you. That allows you so see only the students for a specific section. You can also place restrictions on content, assignments or discussions based upon sections.

Sounds great! Sign me up!

An important thing to remember is that the process of combining sections will remove any content or student work that exists within the original courses. So, it’s important to request that your courses be combined BEFORE you do any work on them. If you already have a course setup, don’t worry, just let us know and we’ll help transfer the content to the newly combined course. If you already have student assignment submissions, those will be lost.

How to Request your Course Merge

1. Email Springboard support

You can use the “Need Help” widget at the bottom of one of your courses or, send an email directly to springboardhelp@uakron.edu.

2. Tell us what courses you want combined

Since every course taught at The University of Akron receives a course shell in Springboard (whether the professor uses Springboard or not), the more information you provide us, the more quickly we can combine your courses. Here’s a handy list of helpful information:

  • Tell us what semester your courses are in. This seems unnecessary but, we receive enough requests to combine courses late in a semester that this is very helpful.
  • Tell us the name of your course(s). The backend of Springboard lists courses by department and then by name. Starting with the name will save us from looking up your teaching schedule to confirm your course names.
  • Give us the full course numbers (department-course-section) for each course. You can get these from My Akron or, directly from Springboard. The course number for each course is conveniently listed in the Need Help widget at the bottom of each course’s homepage.

need help widget

An easier way to get all of your course numbers from Springboard is to use the My Enrollment button in the navigation at the top of your Springboard homepage.

my enrollment button

This is also a good way to make sure you are properly assigned to teach a course. This report will also give you all of the information that you need to request a course merge (semester, course name and, course numbers).

Springboard course report

3. Relax!

Once we receive the email you sent to springboardhelp@uakron.edu with all of the pertinent information regarding your courses, we’ll process your merge request. Once we process a merge, the courses will be combined in Springboard in a process that runs overnight. Depending on when you submit the request, and how busy we are, your course will generally be available the next morning though it can take up to 3 days. You’ll receive a response to your email letting you know that the merge has be processed and when it will be ready.

What about ________ ?

Can I request a course merge for someone else?

Yes. Just be sure to tell us whom you are requesting the merge for. We will often verify that a professor is the instructor of record for a course before processing. If we have any questions or don’t see the courses listed on your teaching schedule, we’ll reply to the email requesting additional information.

Can courses from multiple professors be combined?

Yes. Again, let us know who the other professors are for verification. Each professor will be enrolled in the new, combined, course as an instructor with all of the rights that entails.

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Spring Course Tune-Up


Need some time to work on your Spring 2017 Springboard course? Would you like an opportunity to work one-on-one with an instructional designer or multimedia developer? Sign up for our Spring Course Tune-Up to get some assistance with getting your Spring semester courses ready to go! Register for a session in December or January today.

Design and Development Services will assist you with many of the semester start-up tasks, such as:

  • Previous semester clean-up, removing old files before copying
  • Requesting your course merges
  • Importing your previous semester Springboard content into your new Spring course
  • Demonstrating easy ways to update all of the start and end dates in your course through the Manage Dates tool
  • Provide instructional design advice on how to ensure that your course runs smoothly in Springboard
  • Updating of links to external resources
  • Updating your welcome message / email to students
  • Assisting with publisher content integration
  • Re-requesting copyrighted materials from eReserves
  • Migrating Panopto videos and StudyMate lessons
  • Updating your office hours dates in the WebEx Widget
  • Setting up online proctoring for quizzes and exams (for online courses)
  • Updating your gradebook and content organization
  • Updating Intelligent Agents and/or Release Conditions
  • Providing additional resources to further enhance your Springboard course

We are requesting that faculty members register for this open lab so we know you’re coming. You are welcome to stay for as little or as long as you like during our scheduled hours. We have multiple dates and times to choose from in December and January.

To register, please visit: http://uakron.edu/itl_seminars

We look forward to seeing you there!

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“Springboard App” for Students – Brightspace Pulse

Good news! The developers behind Springboard have introduced a new mobile app that can bring Springboard updates and other features directly to your iPhone or Android: Brightspace Pulse!

A helpful calendar feature imports dates from your courses and allows you to enter your own dates to create a “pulse line” of your week. On the left below, you can see a sample week, with the events displayed below the pulse line. On the right, you can see the menu that is accessed by choosing the “plus” icon in the corner, which allows you to add your own events.

pulse_004          pulse_003

The notification tab allows you to view your Springboard notifications. From this tab, you can also view content and posted grades. Content can be viewed through an in-app reader or a link can be followed, which opens your browser and allows viewing of content directly on the Springboard website.

pulse_06      pulse_09      pulse_05

Grades can be viewed through a “swipe-over” feature, which hides the grade until you’re ready to see your results. This adds a level of privacy to viewing your grades.

pulse_08      pulse_07

Pulse is an exciting new way to view Springboard content! To download the app, simply search “Brightspace Pulse” in the Apple App Store or on Google Play.


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