Update: Springboard Slowness and Timeouts

The vendor has identified two hotfixes to improve system performance. We are in the process of applying the first of those to the Springboard Test environment now. Once we have confirmed that there are no issues introduced by that hotfix, we will apply it to the Production environment. We will provide another update with additional information about the remaining hotfix at 2pm today. We apologize again for the difficulty that this issue continues to cause, and thank you again for your patience as we work to resolve all remaining issues.

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