Law Technology Support Updates

Hello Everyone!

I just wanted to give everyone an update on our locations and hours.  Our desk at the law school will remain where we are presently located on the second floor of the old law library.  When the suite opens up downstairs, our room number will be 130.  Our new service window will be where the faculty/staff lounge used to be.  Our secondary location will be in Central Hower in room 301.  Below are our hours for the two locations which are subject to change due to student availability.

Law School:

Monday – Thursday        8:00am – 10:00pm

Friday:                                  8:00am – 5:00pm

Central Hower:

Monday:                              11:00am – 1:00pm and 2:30pm-7:00pm

Tuesday:                              9:00am – 10:30am and 3:30pm – 7:00pm

Wednesday:                      11:00am – 1:00pm and 2:30pm-7:00pm

Thursday:                            9:00am – 10:30am, 1:00pm – 3:00pm, and 3:30pm – 7:00 pm

Friday:                                  11:00am – 5:00pm

We will still have the same telephone number (x5119) and the same email address (law-support@uakron.edu).

Read More

Important Examsoft Information

Hello,

The download period for exams is well under way.  If you have not downloaded SofTest and your exams, please do so as soon as possible.   This will give us more time to fix problems that may arise.   Also below are a few things to remember about Examsoft.

  1. Most professors have a default of 10 questions on every Examsoft exam file that you download.  That means you could potentially have blank questions when you submit the exam or not have enough questions in the software.  If the latter is the case, then most professors ask students to just specify the number of the question within the answer.
  2. Do not leave the room after your exam until you receive the screen that has the green check mark congratulating you on a successful upload.
  3. Be sure to have your computer’s power plugged in.
  4. Show up to your exam at 15 minutes early and immediately get into the software.

If you have any questions, please contact law-support@uakron.edu or stop by our office.  Thanks and good luck with exams!!

Read More

Law 1 and Law 4 student printers

Students,

In preparation for the start of building renovations, we will be moving the Law 1 printer that is currently in the lounge up outside room 301 where Law 4 presently is.  We will be retiring the Law 4 print station permanently.  If you are currently setup to print to Law 1, there is nothing you need to do other than pickup your prints at the new location.  If you have any questions, please contact law-support@uakron.edu

Read More

Examsoft and El Capitan

Examsoft now officially supports OSX El Capitan.  Below are the new system requirements to run Examsoft for both PCs and Macs.

For PC

For Mac OSX

 

If you have any questions, please email law-support@uakron.edu

Read More

Examsoft and OSX 10.11 El Capitan

At this time OSX 10.11 El Capitan is not compatible with Examsoft.  They released the following announcement to all Examsoft Administrators:

Dear Administrators, 

With any new Operating System, ExamSoft begins actively testing SofTest on the new OS’ beta version a few months prior to the official release date. Even with early testing, it can take up to two months post-release to fully address any issues and announce support.

As you may know, El Capitan (OSX 10.11) was released to the public today by Apple. At this time, we are unable to announce official compatibility due to a vulnerability identified during our testing. We are working on resolving this vulnerability, however we will be preventing students from downloading or registering SofTest on a device with El Capitan until this issue is addressed. We recommend you notify students to refrain from updating to El Capitan until an official support announcement has been made.

We will keep you updated as we near making an announcement. We appreciate your patience as we work on ensuring that SofTest remains secure on all platforms. 

If you have any questions, please feel free to reach out to our Support Team. 

Thank you, 
ExamSoft Operations

 

If you have any questions, please contact law-support@uakron.edu.  We will keep you updated as soon as we hear anything.  

Read More