Sierra: Update 2.0 SP3 to be installed on 1/6/2016

The Sierra application and database servers will be updated to Sierra 2.0 SP3 at 6:00 am on Wednesday January 6,, 2016. Sierra will be down for 45-60 minutes during the update but should be back up and running well before 8:00 am.  Some libraries have reported issues launching the Sierra Desktop App (SDA) after the 2.0 SP 3 update. This is due to those sites using an older method to download and install SDA. This shouldn’t be an issue for most, if not all UL workstations as we’ve been using the new and recommended method of installation for quite a while. Just in case, Michael, Gregg and I will be in by 8 am to handle any Sierra issues.

  • Since the update requires a reboot, you’ll need to open Sierra when you arrive to work on Wednesday.
  • At 8:00 am on January 6th, one of us will make rounds to the Bierce circulation service points, one of us will check in with Science, and the other will monitor Footprints for any reported issues.
  • Please open a Footprints ticket if you are unable to launch Sierra or have any post-update problems or issues.
  • This update includes all Sierra 2.0 SP1, SP2, and SP3 enhancements and also resolves several known issues.
  • This update also introduces new Sierra APIs, including support for read/write APIs.
  • For more details and to see a list of all Sierra 2.0 enhancements, click on the Release 2.0 SP3 link on the Sierra SharePoint.

By Susan DiRenzo Ashby

Associate Professor and Coordinator, Library Systems