Topic: Help and Service Desks
Now that we have social media, do we still need help desks? Or are the demands of “bring your own device” making them even more relevant? What have we learned about running them efficiently and effectively, and what challenges remain? Come share your experiences and hear others’ insights at the next ITEE meeting.
Location: Murphy Room
Parking passes and directions will be sent a week before the meeting.
Interested in attending? Please RSVP to Brittany Michael: brm14@zips.uakron.edu.