How to fix Springboard documents not displaying correctly

Welcome to the Spring 2016 semester. This is the first post in what is likely to be a long series answering questions that are frequently asked of the Design and Development Staff.

Check back frequently to see what new tips and tricks we are sharing.

How to fix Springboard documents not displaying correctly

Sometimes, when you view a document in Springboard it will seem as if the formatting has disappeared. This might look like the pages is displaying in plain text, or as just the HTML. Below is an example of what this might look like.

Image of Springboard file in text view

This is an example of a page in text view. The formatting is not lost, you just need to change your view back to page view.

What has happened is that you are viewing the document in text view. This can be helpful if you want to copy and paste text directly from Springboard without needing to download the document. But, it also makes it more difficult to view a well-formatted document.

To exit the text view, and change it back to page view, click the button at the bottom of the screen titled “View as Page”.

image of view as page button

When you click “View as Page” you will see that this button then says “View as Text“. This is how you can change it back to text view if you would like.


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