{"id":427,"date":"2023-05-05T14:44:09","date_gmt":"2023-05-05T14:44:09","guid":{"rendered":"https:\/\/blogs.uakron.edu\/listserv\/?page_id=427"},"modified":"2023-05-05T14:44:09","modified_gmt":"2023-05-05T14:44:09","slug":"missing-messages","status":"publish","type":"page","link":"https:\/\/blogs.uakron.edu\/listserv\/missing-messages\/","title":{"rendered":"Missing messages"},"content":{"rendered":"\n<p>Not getting an expected listserv message &#8211; like the Email Digest? Here are some things you can check:<\/p>\n\n\n\n<p><strong>Your role.<\/strong>  Some lists, like the Digest, are only for users with a specific role &#8211; like Employee.  If your role changes you may no longer be automatically included on a role-based list &#8211; check with the list owner to see if there are other options.<\/p>\n\n\n\n<p><strong>Spam\/Junk.<\/strong>  The rules around messages being flagged as Spam or Junk can change over time.  If you find a listserv message in your Spam or Junk folder, right click the message and choose &#8220;Not Junk\/Not Spam&#8221; to move it back to your Inbox.<\/p>\n\n\n\n<p><strong>Focused vs. Other.<\/strong>  Depending on your interface, your Inbox may be split into Focused and Other tabs &#8211; with listserv messages usually migrating to the Other tab.  On your desktop, you can right-click the message and indicate it should always be in the Focused tab.<\/p>\n\n\n\n<p><strong>Favorites &amp; Folders.<\/strong> If you&#8217;ve been further managing your Inbox, check your Favorites area to see if the messages have been filed there.<\/p>\n\n\n\n<p><strong>Quarantine.<\/strong> Even before a message arrives at your Inbox, Microsoft will scan incoming messages for threats.  You can check this quarantine area by logging in with your UA credentials here:  <a href=\"https:\/\/security.microsoft.com\/quarantine\">https:\/\/security.microsoft.com\/quarantine<\/a><\/p>\n\n\n\n<p><em>Still can&#8217;t find your listserv message? <\/em> Contact the list owner or the IT Service Desk for assistance: <a href=\"https:\/\/www.uakron.edu\/helpdesk\/ \">https:\/\/www.uakron.edu\/helpdesk\/ <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not getting an expected listserv message &#8211; like the Email Digest? Here are some things you can check: Your role. Some lists, like the Digest, are only for users with a specific role &#8211; like Employee. If your role changes you may no longer be automatically included on a role-based list &#8211; check with the &hellip; <a href=\"https:\/\/blogs.uakron.edu\/listserv\/missing-messages\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Missing messages<\/span><\/a><\/p>\n","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-427","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogs.uakron.edu\/listserv\/wp-json\/wp\/v2\/pages\/427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.uakron.edu\/listserv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.uakron.edu\/listserv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.uakron.edu\/listserv\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.uakron.edu\/listserv\/wp-json\/wp\/v2\/comments?post=427"}],"version-history":[{"count":1,"href":"https:\/\/blogs.uakron.edu\/listserv\/wp-json\/wp\/v2\/pages\/427\/revisions"}],"predecessor-version":[{"id":428,"href":"https:\/\/blogs.uakron.edu\/listserv\/wp-json\/wp\/v2\/pages\/427\/revisions\/428"}],"wp:attachment":[{"href":"https:\/\/blogs.uakron.edu\/listserv\/wp-json\/wp\/v2\/media?parent=427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}