Tag: Sierra

Sierra: 5.1 installed on 7/21/2020

The Sierra application and database servers were updated to Sierra 5.1 on 7/21/2020.  Included in 5.1 is the ability to disable the “Remember me on this computer” option, so you may have noticed it missing immediately after the upgrade. By default the option is disabled in 5.1. For now, the “Remember me” option has been re-enabled.

Please take a moment to review 5.1 new features and known issues reported and fixed on the Sierra Share Point.

Please send an email to library-systems@uakron.edu  for all Sierra requests, problem reports, or questions.

Post Sierra Upgrade Update

Sierra was upgraded to the latest release (4.1) on November 7, 2018.  This upgrade includes all new features, updates, and fixes included in both Sierra 4.0 and 4.1. I encourage all Sierra users to review the New Features portion of the Release Notes for both 4.0 and 4.1.  Links can be found on the Sierra SharePoint

Please note that Sierra 4.1 requires that all Sierra passwords have an 8 character minimum. This is enforced immediately for new accounts and upon password change for previously existing accounts.

We did experience a few post-upgrade issues.  At this time all but one have been resolved.  You can view the list of post-upgrade issues on the Sierra Share Point. 

Please submit a Footprints ticket for all Sierra requests, problem reports, or questions.

Categories
General Interest

Sierra: Update 4.1 to be installed 11/7/2018

The Sierra application and database servers will be updated to Sierra 4.1 sometime between the hours of midnight and 6:00 am on Wednesday November 7th. Sierra will be down for 45-60 minutes during the upgrade and reboot.  I’ll conduct basic post-event testing once I receive notification the update is complete.

To prepare for the update: Please shut down the Sierra Desktop App (SDA) before you leave for the evening or shut down on Tuesday November 6th.

  • This update includes all fixes, enhancements, and features included in Sierra 4.0 and 4.1
  • Please open a Footprints ticket if you are unable to launch Sierra or have any post-update problems or issues.
  • To view Sierra Release Notes and Known Issues , go to the Sierra SharePoint at: https://sps.uakron.edu/sites/UL/depts/es/ulsys/sierra/default.aspx.
Categories
General Interest

Migration to Sierra Hosted and Sierra Upgrade

Migration to Sierra Hosted has been approved and purchased. Details regarding the migration will be made available once the migration is scheduled.  The migration will require up to a full day of downtime.  We should have a scheduled date within the next 7-10 days.

Sierra will be upgraded to Sierra 4.0 after migration, provided OhioLINK is running Resource Sharing 3.1. Otherwise, Sierra 3.4 will be installed.

Information regarding the migration to hosted and Sierra upgrade will be posted on SharePoint at https://sps.uakron.edu/sites/UL/depts/es/ulsys/sierra/default.aspx? or click on the Sierra link from the main SharePoint Landing page.

Categories
General Interest

Recently posted Innovative Webinar Recordings

Recently posted  Innovative Webinar Recordings

  • “Q3 Innovative Corporate Update”, presented by Innovative CEO Jim Tallman.
  • “Do More With Your ILS Using the Sierra APIs”.

Links to these and other recorded Innovative webinars can be found in the Innovative Customer Supportal.  Information for accessing the Supportal and these recordings are posted on the Sierra SharePoint

Categories
Electronic Services General Interest

Sierra: Update 3.1 to be installed on 8/23/2017

The Sierra application and database servers will be updated to Sierra 3.1 at 2:00 pm on Wednesday August 23rd. Sierra will be down for 45-60 minutes during the upgrade and reboot.  Sierra should be back up and running by or before 3:00 pm.

  • This update includes all fixes, enhancements, and features included in Sierra 2.1 through 2.4. and 3.0.
  • Please open a Footprints ticket if you are unable to launch Sierra or have any post-update problems or issues.
  • To see what’s new in Sierra, and/or to access Sierra release notes, go to the Sierra SharePoint at: https://sps.uakron.edu/sites/UL/depts/es/ulsys/sierra/default.aspx.
  • eServices will be scheduling several What’s New in Sierra 3.0 Brown Bags in September and October.  More details coming soon.

Sierra: Spring Create Lists Training

I’ll be offering two general Sierra Create Lists training sessions this spring. Both sessions will be held in Bierce 274. You’re welcome to attend whether you are new to Create Lists and would like basic training or you’re familiar with Create Lists and would like a review.

10:00 am – 11:30 pm on Monday, 5/15/2017
2:00 pm –   3:30 pm on Wednesday, 5/24/2017 (rescheduled from 4/26)

Please e-mail me at ashby@uakron.edu if you plan to attend either session.

More Sierra training sessions will be scheduled this summer including Create Lists, exporting/importing data from Sierra to Excel, Statistics, and Using Sierra Help/CSDirect.  Stay tuned for details!

Susan

Categories
Electronic Services

Sierra Help Access Issue … updated

We’re experiencing issues accessing Sierra Help on our local Sierra Server.  When accessing Sierra Help via the Sierra Desktop App or through a saved bookmark, users are prompted twice for their Sierra login and password. After entering the login and password the second time, the login fails.  I’ll open a ticket with III.  In the mean time, you can still access Sierra Help through III CSDirect.

Usually I’d tell you to go to the Sierra SharePoint for the link to CSDirect and the CSDirect username and password.  However, this information is on a web page in SharePoint and if you read my previous post, you’ll know that I can’t because you won’t be able to see the information :(.

If you need to access Sierra Help, send me an e-mail or call me and I’ll send you the link to CSDirect and get you the username and password.

Update 8/2/2016 4:45 pm
III is aware of the issue and is working to resolve it. You can access Sierra Help via CSDirect.  From the CSDirect home page, click on Sierra and then click on SIerra Web  Help.

For CSDirect access and login information go to: https://sps.uakron.edu/sites/UL/depts/es/ulsys/sierra/default.aspx.

Categories
General Interest

C. Blake McDowell Law Center and Law Library Renovation

The Law Center is undergoing a complete renovation.  The renovations began on the 1st floor of the Law Center in December,  and then beginning the week of May 2, the construction crew moved on to the 2nd and 3rd floors of the building where the Law Library is located.  In preparation for the renovation, in mid-April the majority of the Law Library collection was packed and placed in storage.  Last week a small portion of the collection and the Law Library staff moved to Room 322 of Central Hower.   The law faculty have also moved to the 3rd floor of Central Hower and in the fall a number of the law classes will be held at Central Hower.

The Law Library will continue to provide services at the Law Center and at Central Hower.  The library collection at the Law Center consists of course materials and study aids for use by law students.  The Law Library will have a reference librarian available at the Law Center during the Law Library’s service hours, and the Law Library will continue to have computers available for community patrons at the Law Center.  Over the past several years the Law Library has greatly reduced the size of its print collection.  Generally community patrons come to the Law Library to use databases rather than the print collection.

The Law Library’s Central Hower collection is comprised of non-circulating materials, including the reference collection, Ohio materials, and a select number of treatises. The reference librarian at the Law Center will direct patrons to the collection at Central Hower when appropriate. Library Systems will update Sierra to reflect the status and location of the Law Library materials during the renovation.    The Law Library’s About the Library libguide contains information about the Law Library during the renovation process and will be updated as changes occur.

Posted on behalf of Kyle Passmore, Deputy Law Librarian

Categories
Electronic Services UAL Access Services Committee UAL Technical Services Committee

New Sierra Temporary Fixed-field Codes

I’ve recently created new temporary item location, status, and imessage codes to be used during the Law Library move and renovation.  The new codes,  how they will be used, and how they will display in the UAL Catalog can found at:

https://sps.uakron.edu/sites/UL/depts/es/Shared%20Documents/Projects/Law%20Move%20and%20Renovation/system-changes-law-renovation04122016.docx

These codes are only to be used for Law items being moved or put into storage during the Law School and Law Library renovation.

Please let me know if you have any questions.