Hello,
Examsoft has discovered an issue with the latest version of MacOS and Examsoft. If you have not upgraded to 10.12.4 already, please hold off until after exams. Other schools have noted that some students with this version have had troubles with the exam freezing while in the software. For them, restarting the machine will typically fix the issue. Remember that you can use the software even if you have upgraded, but it may freeze multiple times during the exam. Examsoft is working with Apple to get a fix in place.
To determine what version you are running, click on the Apple Icon in the upper left hand corner and select “About this Mac”. The 10.12.4 has a build number of 16E195. Below is a link to Apple’s support documentation.
https://support.apple.com/en-us/HT201260
Exam files will hopefully be available later this week for your actual exams. However if you wish to download and run the mock exam now, you may do so. If you have any questions, please contact law-support@uakron.edu. Thanks!!