Outage affecting all OhioLINK services Tuesday 3/21 7:30pm

OH-TECH needs to complete some urgent maintenance on the systems that govern access to our servers. This maintenance will take place on Tuesday, March 21 from 7:30-10pm. They are expecting any service outage during that window to be less than 30 minutes. During the outage, however, all OhioLINK services will be unavailable.

Affected Services:
· ohiolink.edu
· EJC
· EBC
· ETD Center
· Central Catalog*
· DRC
· Music Center
· Rave URL resolver

We are not anticipating any issues after the maintenance, as the services themselves are not being taken down. OH-TECH is just interrupting the access routes. Once access is restored, Judy and I will double check everything, but services should be up and functioning as they were before the maintenance.

* While the Central Catalog is unavailable, messages between local catalogs and Central will be queued and processed when Central is available again. This will include all PCIRC renewals and pickup anywhere transactions. Once the maintenance is completed, OhioLINK will check the record queues from the local catalogs to Central and make sure that they are connected and that any queued messages are being processed.

We recognize that OhioLINK users are working all the time, and regret any inconvenience that this maintenance may cause.

Please email support@ohiolink.edu with questions or issues.

Thanks,
Meghan

Meghan Frazer
Manager, Technology Integration
OhioLINK

ALCTS Webinar: Workflow Maps: Tools for Insight and Enhancement

Please join us for this workflow seminar on March 9th at 2pm in Bierce 279.

ALCTS webinar: Workflow Maps: Tools for Insight and Enhancement

This webinar is one of the six-part “Working with Continuing Resources” webinar series.

Date: Monday, March 9, 2015

All webinars are one hour in length and begin at 11am Pacific, noon Mountain, 1pm Central, and 2pm Eastern time.

Description: Have you ever asked the question “How can we make this process better” only to realize that no one really understands it from start to finish in the first place? Workflow mapping can be a powerful approach to understanding the systems and processes libraries already have in place and a great first step in figuring out how to improve them. This webinar will provide an introduction to workflow mapping. Topics covered will include basic workflow mapping syntax, software, and techniques for creation. Just as importantly, participants will also hear tips on how to structure a successful workflow mapping project – from getting buy in from stakeholders to making the most of our your completed maps.

Learning outcomes:

  • Understand the purpose and benefits of workflow mapping
  • Learn the basic syntax and structure for workflow maps
  • Gain exposure to tools and techniques for creating maps
  • Learn about best practices for structuring a workflow mapping project

Who should attend? Anyone with an interest in the topic can benefit from this session and is welcome to participate. The session will be especially useful for managers.

Presenter: Kristen Wilson is Associate Head of Acquisitions and Discovery at NCSU Libraries. She manages the department’s serials unit and has been involved in workflow mapping and analysis of processes across the continuing resources life cycle. Kristen also serves as editor for the Global Open Knowledgebase (GOKb) project. In this role, she is organizing a community to create and maintain openly available metadata describing electronic resources.

 

 

Planned Maintenance for EBSCO A-to-Z and LinkSource @ 5pm 2014-11-14

from EBSCO:

Hi everyone,

We want to inform you that later today, November 14, 2014, we will be performing upgrades to the LinkSource and EBSCO A-to-Z service in an effort to alleviate recent system performance issues.  The upgrade will result in a brief service outage beginning at approximately 5:00 PM EST (-05:00 GMT). We expect the service to be unavailable for no more than 15 minutes.

Regards,
Leslie

Leslie Sierra, MSLIS
Sr. Manager, Product Engagement
EBSCO Information Services