Category: Technology Support

Examsoft and OSX 10.11 El Capitan

At this time OSX 10.11 El Capitan is not compatible with Examsoft.  They released the following announcement to all Examsoft Administrators:

Dear Administrators, 

With any new Operating System, ExamSoft begins actively testing SofTest on the new OS’ beta version a few months prior to the official release date. Even with early testing, it can take up to two months post-release to fully address any issues and announce support.

As you may know, El Capitan (OSX 10.11) was released to the public today by Apple. At this time, we are unable to announce official compatibility due to a vulnerability identified during our testing. We are working on resolving this vulnerability, however we will be preventing students from downloading or registering SofTest on a device with El Capitan until this issue is addressed. We recommend you notify students to refrain from updating to El Capitan until an official support announcement has been made.

We will keep you updated as we near making an announcement. We appreciate your patience as we work on ensuring that SofTest remains secure on all platforms. 

If you have any questions, please feel free to reach out to our Support Team. 

Thank you, 
ExamSoft Operations

 

If you have any questions, please contact law-support@uakron.edu.  We will keep you updated as soon as we hear anything.  

Examsoft and Windows 10

Hello,

At this time Examsoft does not officially support Windows 10.  I received this message below from them today.  If you have any questions, please contact law-support@uakron.edu.  I will keep everyone updated.  Thanks!!

-Eli

 

Dear Key Administrator,

Microsoft recently announced that it will officially release its newest operating system, Windows 10, beginning July 29, 2015. They have announced that this will be a free upgrade for existing Windows users and that users can begin to reserve their update now.

Please note that ExamSoft does not support Windows 10 at this time. Our team of skilled developers and quality assurance testers are working to certify a version of SofTest to be used with Windows 10, however in the mean time, please DO NOT UPDATE your device. We will continue to communicate directly with the ExamSoft Administrators at your institution on our progress.

If you have any concerns, please feel free to contact our Exam Taker Support Team.
Thank you,

ExamSoft Support Team

 

Law 1 and 2 Student Printers

Hello,

We have replaced the Law #1 and #2 printers with different models.  Because of that, you will need to reinstall the drivers if you intend to print to them.

For PC’s – Please install the package here (you must be on campus)

For Mac’s – Please follow the instructions here.  The print queue that you want to connect to is PPSavinSP8300dnLaw2

If you have any problems, please stop by our window.