Technology update: system now stable

The University’s technology network is stable and functioning as it should. We have been able to fix issues and stabilize the technology, including the wired and wireless networks and Springboard.

Given the complexity of our computing environment, it is possible that problems could linger. If you encounter any issues while using the University’s technology, please contact the Support Center at ext. 6888 as soon as possible.

You also can follow our technology services on the IT Status Page.

Examsoft Download Reminder

Just a reminder that the download period for Examsoft for finals ends on December 2nd.   As always, there is no excuse for claiming to be unaware of the download period.  If you have any issues, please contact law-support@uakron.edu if you have any troubles.

Technology fixes: A progress report from Jim Sage, VP Information Technology Services/CIO

Your concerns with the state of technology at The University of Akron are concerns we share. When problems occur, we work as quickly and as long as necessary to find and fix the problem.

Network connection and performance issues have been particularly frustrating for us.
We have:

  • Brought Cisco engineers to campus to help us diagnose their system.
  • Modified the firewall to better ensure easy connection.
  • Replaced a defective network component to improve network performance across campus.

Springboard problems, while not related to the network issues, are something else we’re working on. The connection and stability problems did not originate with the University and required the vendor, Desire2Learn, to provide a fix. That fix has been applied and we’re monitoring Springboard to ensure it worked.

There may be some problems that linger; please continue to contact the Support Center at ext. 6888 with any issues, questions, or concerns. As soon as we are aware of a problem, we will move immediately to address it. If you are not satisfied with the resolutions we put in place, please feel free to contact me at jsage@uakron.edu.

You also can follow our technology services on the IT Status Page.

I personally apologize for the less than acceptable service level,

Jim Sage, VP Information Technology Services/CIO

Akron Law Wins Diversity Award From CLEO

The UA School of Law is pleased to announce that CLEO, the Council on Legal Education Opportunity, has named us a significant contributor to their diversity initiatives to increase the pipeline for minority students into law schools.  We have been named a William A. Blakey Diversity Pipeline Architect.  CLEO sent us a poster commemorating their 45th anniversary, which prominently names us as a key supporter.  That poster is being displayed in the glass case in the elevator lobby for all to see. We are very pleased to contribute to the important cause of increasing the diversity pipeline and to supporting an inclusive environment in the law school and legal profession.

 

Please make sure to check out the poster, and to be inspired to continue our commitment to diversity and inclusion.