Archive for January, 2013

We worked with the vendor to apply emergency hotfixes to improve system performance.  Early testing suggests that the performance has improved.  We are continuing to monitor performance, but please let us know if you experience any unusual slowness or errors.  We apologize for the inconvenience the issue has caused.

We are aware that users have experienced periods of slow response times in Springboard over the past few days.  We have been working with Desire2Learn to identify and resolve system performance issues in Version 10.1.  We apologize for the inconvenience this is causing and we will keep you informed of steps we are taking to resolve the issue.